We Are now transitioning to virtual visits, you can meet your doctor online. With Bedford Stuyvesant FHC Telehealth providers, it's easy to stay in control of your healthcare.

Requirements: Your computer must have a working camera and microphone attached. Use the chat box in case if you do not have a microphone.

1. Please follow these steps to visit your doctor online. For any assistance, please call 718-636-4500.
2. Sign in to Healow Patient Portal 15 minutes before the appointment or use link you received in your Appointment Confirmation Email
3. Click on the Join Televisit.
4. Fill in the patient’s vital signs as carefully as possible (Some fields do NOT require to be filled in order to continue Next Step). After you submit your vital signs, you will be considered checked in.
5. You will be asked to Accept Telemedicine Consent Form in the next step.
6. If notified, wait for your computer to complete Compatibility Check process after which, you will be able to clicks the Proceed button.
7. When you are ready to start your appointment, Click Start Televisit.
8. A “virtual waiting room” window appears until your provider connects with you which may take a few minutes.
9. Once your provider joins, your appointment will begin.
10. Click the Red Phone Icon at the bottom of your screen when the appointment is complete.

Dear Community Members! The Bedford-Stuyvesant Family Health Center is developing strategies and working with our community partners to deliver on our obligation to provide high quality care during this challenging time.

We are prioritizing our care and adapting our delivery methods in an effort to maintain the safety of both our valued clients and dedicated healthcare personnel.

• A list of common symptoms of coronavirus
• Headache, Fever, Dizziness, Sore Throat and Cough, Runny Nose, Difficulty Breathing

• Important steps to stay safe
• Please notify staff upon entering the building (from front door only) if you are exhibiting signs and symptoms of infection of COVID-19 virus. Signs and symptoms include: fever, cough, shortness of breath.
• You may take a SELF SCREENING TEST by going to CDC Website: Online Coronavirus Self-Checker
• If you suspect you are affected with COVID19, the first step you should take is to contact your doctor before arriving at a healthcare center.
• In some cases, you can be seen at home as well. For more information on our telehealth services please call, (718) 646-4500.
• NOTE: ALWAYS RELY FOR INFORMATION FROM CDC OR THE NEW YORK STATE DEPARTMENT OF HEALTH

• Steps that will keep you and all New Yorkers Safe
• Cover your cough with your arm
• Wash your hands for twenty seconds (use soap and water)
• Use hand sanitizer when available
• Use a napkin or paper tower to open doors or hold on to public surfaces
• When greeting others use the “fist bump”
• There is still time to walk in for a Flu Shot in the Adult Medicine Department
• Protect yourself from Influenza another type of respiratory illness which can be deadly

• Get Vaccinated
• Call for an appointment and protect you and your family against COVID-19. Walk-ins are welcome to the Center. The vaccination hours are 9:00am til 1:00pm AND 2:00pm till 4:00pm Monday through Friday. The health center is currently administring 2 doses of Moderna Vaccine that are 28 days apart.